Our Refund Policy

At The Root Woman, we are committed to ensuring your satisfaction with our products. Please review our refund policy below:

Eligibility for Refunds

Refund requests must be initiated by emailing us at contact@rootwoman.shop within 7 days of receiving your product.

To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it.

Non-Refundable Items

Customized or personalized items, if applicable, are non-refundable.

Sale items are final sale and cannot be refunded.

Refund Process

Once your request is received, we will review it and provide you with instructions for returning the product.

Refunds will be processed to your original payment method after we receive and inspect the returned item. Please allow 5–7 business days for processing.

Return Shipping

Customers are responsible for return shipping costs unless the product arrived damaged or defective.

If you have any questions about our refund policy, please contact us at contact@rootwoman.shop. Thank you for shopping with The Root Woman!