FAQs
Welcome to our FAQ page! Below are answers to common questions about The Root Woman. If you don’t see your question answered here, please contact us.
1. What is The Root Woman?
The Root Woman is an online store offering spiritual tools, supplies, and merchandise for various traditions, including Wicca, Hoodoo, and Santeria.
2. What types of products do you offer?
We provide spiritual supplies, journals, tote bags, apparel, altar tools, and more to support your spiritual practice.
3. Do you ship internationally?
No, we do not offer international shipping at this time.
4. How long does it take to process and ship orders?
Orders are processed within 2–3 business days, with standard shipping taking approximately 5–7 business days.
5. Can I track my order?
Yes, once your order ships, a tracking number will be emailed to you for updates on its delivery.
6. What is your return policy?
Unused and unopened items can be returned within 14 days of receipt. Please visit our Return Policy page for more details.
7. Do you offer custom or personalized items?
Currently, we do not offer custom products, but we may add this in the future.
8. How do I contact customer support?
You can reach us via our Contact Us page or email us at contact@rootwoman.shop.
9. Are your products suitable for all spiritual traditions?
Yes, our products are designed to support and celebrate all spiritual paths.
10. Do you offer resources for learning more about spirituality?
We will provide resources to guide your spiritual journey soon—stay tuned!
If you need further assistance, visit our Contact Us page or email us directly. Thank you for choosing The Root Woman!